Acceptable Use Rules

Guidelines and regulations for proper and lawful use of ZorgSocial services and platform.

Last Modified: October 9, 2025

We have a few rules on how our services can and cannot be used and this policy explains them (the "Acceptable Use Rules"). The rules apply to all of our services (the "Services") and to all our users regardless of their plans. These rules form part of our broader terms of service. If you see an undefined term here, it has the same definition as in the terms of service applicable to your Services (the "Terms"). For clarity, wherever used in these Acceptable Use Rules, "you", "your", "Customer", and similar terms mean the person or legal entity accessing or using the Services; "ZorgSocial" refers to QUANTIMEDX COMPUTER SYSTEMS TRADING L.L.C, and "we", "us", or "our" refers to ZorgSocial.

SECTION A: General Rules

SECTION B: Using and Transferring Mentions Outside of the Services

SECTION C: Additional Rules for ZorgSocial Services: Contests and Submitted Content

SECTION D: Additional Rules for AI-Powered Services or Chatbot Services

SECTION E: Additional Rules: Listening Services and Functionality

SECTION F: UAE-Specific Compliance Requirements

SECTION G: Conflict

A. General Rules

1. You must:

a. Use your best efforts to prevent unauthorized access to or use of the Services, including by maintaining a strong password;

b. Keep your passwords and other login credentials for the Services confidential;

c. Monitor and control all activity conducted through your account;

d. Notify us promptly at support@quantimedx.com if you become aware of or suspect any security breach regarding your account, including any loss, theft, or unauthorized disclosure or use of your (or any of your Authorized Users') username, password, or account;

e. Comply with the Social Networks' applicable terms which you connect, access or receive Content through the Services (the "Social Network TOS"). These include without limitation and as applicable:

2.1. You must not:

a. Make the Services available to anyone other than your Authorized Users;

b. Allow more than one individual Authorized User to use a single log-in to the Services, or use the Services in excess of the quantities or limits set out in your Services plan;

c. Sell, trade, or otherwise transfer any Services or Third-Party Content to another party;

d. Upload or share Content that you do not own or otherwise have the right to share;

e. Use the Services to store, obtain or transmit any Content, including Customer Content, that may infringe or violate the intellectual property, privacy, publicity rights, or any other rights of any person or third party, that may violate any applicable laws (including UAE Cybercrime Law, UAE Media Law, and other applicable UAE regulations) or applicable Third-Party Services terms and conditions, or that is:

B. Using and Transferring Mentions Outside of the Services

3.1. Responsibility for Compliance

When we obtain Mentions or Third-Party Content on your behalf and at your instruction from Social Networks or other Third-Party Services that you connect to the Services, we do so subject to the terms and conditions that the Social Networks and Third-Party Services impose on use of those Mentions and/or Third-Party Content within the Services. When you subsequently make any use of Mentions outside of the Services, export Mentions outside of the Services, or instruct us to transfer Mentions to Third-Party Services, you are controlling the purposes and means of processing any personal data associated with such Mentions.

As such, to the extent that you use, transfer or instruct us to transfer Mentions outside of the Services, you expressly acknowledge and agree that you are solely responsible for ensuring that your and your service providers' use of such Mentions complies in all respects with UAE privacy laws, other applicable privacy laws, and the then-current terms and conditions imposed by the Social Networks or other Third-Party Services on the use of such Mentions, including, without limitation and as applicable:

3.2. Data Retention and Removal

C. Additional Rules for Contests and Submitted Content

4. You must not:

a. Request that any participant submit personal medical information, social security information, payment card details, financial or other similarly sensitive information;

b. Request Submitted Content that would violate any applicable laws, rules, or regulations (including UAE laws regarding contests, promotions, and data collection);

c. Refer to ZorgSocial or use our name, trademarks, trade names, the Zorg character, or any other ZorgSocial intellectual property in connection with your request for Submitted Content without our prior written consent;

d. Conduct contests or promotions that violate UAE laws or regulations regarding gambling, lotteries, or promotional activities;

e. Request Submitted Content that would be culturally inappropriate or offensive under UAE standards or that would violate Islamic principles or local customs.

D. Additional Rules for AI-Powered Services or Chatbot Services

5.1. Messaging Service Rules

In addition to the Additional Rules in Section C.4. of these Acceptable Use Rules, you must not:

a. Contact end users through any messaging service, unless you, or the party to whom you are operating as a service provider, have all the necessary consent to do so in compliance with UAE laws and regulations;

b. Include links to sites where payment information is collected unless you comply with all applicable UAE e-commerce and payment regulations;

c. Use messaging services to sell digital goods, unless you have received all necessary permissions and comply with UAE regulations.

5.2. Opt-Out Requirements

You must immediately respect all requests by end users to block, discontinue, or otherwise opt out of receiving messages from you.

5.3. AI Service Provider Terms

We use, without limitation, third-party AI service providers to provide certain AI Functionality. If you use any AI-Powered Services with such AI Functionality, you must comply with the applicable terms and conditions of such AI service providers as specified in our AI Terms available at /legal/ai-terms, as well as all applicable UAE regulations regarding artificial intelligence and automated decision-making.

E. Additional Rules for Social Listening Services

6.1. Display Restrictions

You must not publicly display any Third-Party Content in a manner that violates the applicable Third-Party Service's terms or UAE laws. Notwithstanding the foregoing, analytic extracts of social listening reports, such as charts and graphs, may be displayed so long as the Mentions or any portion thereof do not appear in such display.

6.2. Third-Party Service Changes

You acknowledge and agree that we depend upon availability and access to Third-Party Services, and international and UAE legislation, which we do not control and may change without notice. We may, in our sole discretion at any time for any reason, remove and/or stop providing access to Mentions and/or Third-Party Content from Third-Party Services without liability to you or any third party for such change.

6.3. Additional Terms Compliance

You understand and agree these additional social listening services are reliant on Third-Party Services and, as such, specific conditions are attached to their access and use. When you use any social listening services or functionality of our Services, you must also comply with the applicable terms of any Third-Party Service to the extent that it is used in connection with the social listening services or functionality of our Services. A list of such terms is published at https://www.zorgsocial.com/third-party-terms.

F. UAE-Specific Compliance Requirements

7.1. UAE Cybercrime Law Compliance

You must comply with all provisions of UAE Federal Decree-Law No. 34 of 2021 on Combating Rumours and Cybercrimes (the "UAE Cybercrime Law") and any amendments or successor legislation. This includes, but is not limited to:

a. Not using the Services to publish, transmit, or circulate false information, rumors, or misleading news with intent to harm public interest;

b. Not using the Services to insult, defame, or harm the reputation of others;

c. Not using the Services to violate public morals or commit acts deemed offensive to religions, religious rituals, or beliefs;

d. Not using the Services for any form of cyberstalking, harassment, or threatening behavior;

e. Not using the Services to access, intercept, or interfere with information systems without authorization;

f. Not using the Services to commit fraud, forgery, or any other criminal activity as defined under UAE law.

7.2. Telecommunications Regulatory Authority (TRA) Compliance

You acknowledge that the Services are subject to the regulations of the UAE Telecommunications and Digital Government Regulatory Authority (TDRA, formerly TRA). You agree to:

a. Comply with all TDRA regulations regarding internet services, content, and telecommunications;

b. Not use the Services in a manner that violates TDRA policies or guidelines;

c. Cooperate with any TDRA investigations or inquiries related to your use of the Services.

7.3. Cultural and Religious Sensitivity

You must ensure that all Content you create, publish, or transmit through the Services:

a. Respects Islamic values and principles;

b. Does not insult or defame Islam, other religions, their symbols, or sacred texts;

c. Respects UAE cultural norms and traditions;

d. Does not contain content that is considered indecent or immoral under UAE standards;

e. Respects the leadership and national symbols of the UAE;

f. Does not promote activities that are prohibited or restricted under UAE law, including but not limited to gambling, consumption of alcohol (except as legally permitted), and other activities contrary to Islamic law.

7.4. Data Protection and Privacy

You must comply with all applicable UAE data protection and privacy laws and regulations, including:

a. Obtaining appropriate consents for collection and processing of personal data;

b. Implementing appropriate security measures to protect personal data;

c. Respecting individuals' privacy rights under UAE law;

d. Complying with data localization requirements where applicable;

e. Notifying appropriate authorities and affected individuals in the event of data breaches as required by UAE law.

7.5. Content Moderation and Takedown

We reserve the right to:

a. Remove, restrict access to, or refuse to publish any Content that violates UAE law, these Acceptable Use Rules, or our Terms;

b. Report illegal content to UAE law enforcement or regulatory authorities as required by law;

c. Cooperate with UAE authorities in investigations of illegal content or activities;

d. Suspend or terminate accounts that repeatedly violate these Acceptable Use Rules or UAE law.

7.6. Prohibited Content Categories

In addition to the prohibitions listed elsewhere in these Acceptable Use Rules, you specifically must not use the Services to create, publish, transmit, or distribute content that:

a. Promotes or facilitates terrorism, extremism, or violence;

b. Contains child sexual abuse material or child exploitation content;

c. Promotes or facilitates human trafficking or exploitation;

d. Promotes or facilitates illegal drugs or controlled substances;

e. Promotes hatred, discrimination, or violence based on race, religion, nationality, or other protected characteristics;

f. Contains graphic violence or excessively disturbing content;

g. Violates export control laws or economic sanctions;

h. Promotes or facilitates money laundering or terrorist financing;

i. Violates any other category of prohibited content under UAE law.

7.7. Commercial Activity Regulations

If you use the Services for commercial purposes, you must:

a. Comply with all UAE commercial licensing requirements;

b. Ensure all advertising and marketing content complies with UAE advertising standards and regulations;

c. Obtain necessary approvals for promotional activities, contests, or giveaways;

d. Comply with UAE e-commerce laws and regulations;

e. Ensure transparency in sponsored content and advertising as required by UAE law.

7.8. Cooperation with Authorities

You agree to:

a. Cooperate with UAE law enforcement and regulatory authorities in investigations or inquiries;

b. Provide information or documentation as may be lawfully requested by UAE authorities;

c. Comply with court orders, subpoenas, or other legal processes issued by UAE courts or authorities;

d. Not interfere with or obstruct any investigation or legal process.

G. Conflict

Contact Information

For questions about these Acceptable Use Rules or to report violations, please contact us at:

Email:: support@quantimedx.com

Website:: https://www.zorgsocial.com

Illegal Content Reports:: support@quantimedx.com (Subject: "Report Illegal Content")

Important Notice

These Acceptable Use Rules are designed to ensure compliance with UAE law and to maintain a safe, respectful, and lawful environment for all users of the ZorgSocial Services. Violations of these rules may result in suspension or termination of your access to the Services and may be reported to appropriate UAE authorities as required by law.

Questions About Acceptable Use?

Our compliance team is available to help clarify acceptable use guidelines and answer questions about platform policies.

Contact Compliance Team